Right of withdrawal


(A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor can be attributed to their self-employed professional activity. )


Right of cancellation

You have the right to withdraw from this contract within one month without giving any reason.

The cancellation period is one month from the day

- on which you or a third party named by you who is not the carrier took possession of the goods or if you have ordered one or more goods as part of a single order and these are delivered or

- on which you or a third party named by you who is not the carrier took possession of the last goods or if you have ordered several goods as part of a single order and these are delivered separately;

In order to exercise your right of withdrawal, you must inform us (The SO Company GmbH, Nördliche Münchner Straße 9c, 82031 Grünwald, telephone number: +49 (0) 89 244100361, e-mail address: kundenservice@shishicherie. de) by means of a clear explanation (e.g. B a letter sent by post or email) about your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we will send you all payments that we have received from you, including of the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which the notification of your revocation of this contract has been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods that is not necessary to establish the nature, characteristics and functioning of the goods.

Exclusion or Reasons for lapse

The right of withdrawal does not apply to contracts

- for the delivery of goods that are not prefabricated and for their production an individual choice or determination by the consumer or which are clearly tailored to the personal needs of the consumer;

- for the delivery of goods that can spoil quickly or whose use-by date would quickly expire;

The right of withdrawal expires prematurely for contracts

- for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their sealing after delivery was removed;

- for the delivery of goods if these were inseparably mixed with other goods after delivery due to their nature;


If you want to cancel the contract, please fill out this form and send it back.

Shishi Chérie | The SO Company GmbH

Nördliche Münchner Straße 9c
82031 Grünwald

or alternatively to the following email address:
kundenservice@shishicherie. en

I hereby revoke the contract I concluded for the purchase of the following goods.

- Ordered on (date) / received on (date)
- Name of consumer
- address of the consumer
- signature of the consumer (only for notification on paper)
- Date